I love my job, but my absolute favorite part is talking to customers who love their looms. Nearly every day I hear from someone who has discovered his or her love of weaving. To hear how that discovery has brought joy and happiness to that person is always a wonderful feeling. A loom is a simple thing, but it has the ability to bring much happiness to people and we do all we can to facilitate that. Everyone who loves their loom has a story. Maybe it's a story about how he or she got into weaving or how it helped them through a tough time or brought them closer to another person; but it always touches my heart to hear.